Contact information

Brand: HIDDIO
Operated by: Yifeng LLC
Customer support: support@myhiddio.com

For order enquiries, include your order number and the email address used at checkout. We aim to reply within 1–3 business days, excluding weekends and public holidays.

For returns, follow the instructions in our Returns & Refunds Policy. Do not send merchandise to a correspondence or parcel-label address without checking the correct return destination.